Due to the custom nature of our business, we do not offer refunds unless a product is deemed damaged or defective. We will be more than happy to exchange any purchase within 30 days of purchase. We are not responsible for shipping costs incurred for exchanges.
All in stock orders will be shipped within 2-3 days of receipt. Orders placed after 3:00pm EST on Friday will be shipped on Monday.
Next Day Air or Second Day Air orders received after 1:00 pm EST will be shipped the following business day. UPS does not ship Saturday or Sunday, therefore next day air orders placed on Friday will not be received until Monday (Tuesday if placed after 1pm).
In the event an address is entered incorrectly, we cannot be responsible for the package. PLEASE ensure information is entered correctly.
International packages need to be shipped via USPS International. In the event another shipping form is selected, your order will be canceled.
1010 Sherman Ave
New Haven CT 06514
Phone: 203.891.6991 • Fax: 203.789.2262